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It’s getting better all the time

Posted in Helpdesk Related, and Uncategorized

Ok i’m awaiting the big day when we all move over to the new voice over ip phones.
I’m really getting shitty with the current phone system and would rather use the voip phones which are so cool.

All this new stuff to learn for hd is quite tiring but am enjoying the experience and as long as big Mick helps us out, we’ll be fine.

Again thanks to the other hd boys for there help and understanding during these hard and difficult times.
We still get real slack sloppy tarts who call but hey, anything is better then talking to an ignorarmous.

Today a client called up blasting us because we couldn’t control herp backspace key from the helpdesk.
She had about 50 spaces after her name and just wouldn’t accept the fact she was in the wrong. we ended up convincing her in the end but for fuck sake man, if you ring and know your wrong, just fucking admit your mistake and move on.
I really get heated when fucken morons just don’t get it.

the moral my friend’s is use your scone and keep on working.

also some great news is my tandom is finally ready fuck it’s only been 2 weeks since we took the bludger in for service.
We’ll be able to go for a ride again and I can’t wait.

Will see you all tomorrow with another great installment of my fantastic journal.

cheers big ears.

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